Online Privacy Statement
Tricia Ferguson flowers are committed to providing its users with a safe and secure online experience that respects their personal privacy concerns.

The personal information we collect from you is primarily intended to offer better customer service and to improve communications. Tricia Ferguson flowers collect personal data for the purpose of providing a service and or product requested by the customer.

We also may need to contact customers by phone, postal mail, or email if questions arise regarding their order.

Information may also be used to send customers relevant marketing information, which may be of interest to them. Please note, that all marketing material that is sent to a customer will include the option to request removal from our contact lists.

Disclosure of Personal Information
Unless we are required by law, Tricia Ferguson flowers does not sell, rent or lease your personal information and will not disclose personal information that may be given to us to any organisation or person outside the business.

Data Security
Tricia Ferguson flowers operate secure data networks that are designed to protect the customer's privacy and security.

To help ensure that your shopping experience is safe and secure, Tricia Ferguson flowers use a 2048 bit Secure Socket Layer (SSL) technology.  SSL is the industry standard for the transmission of credit card details.  This encrypts and protects the data you send to us over the internet.  If SSL is enabled then a padlock will be visible in your browser when personal information is provided.  

You can also identify a secure site by looking at the address. For example, when you go to the order page you will notice the address starts with ‘https://’; non-secure pages begin with ‘http://’.

All transactions on this website are processed using ANZ egate, a secure online payment gateway that encrypts your card details in a secure host environment.  Tricia Ferguson flowers do not store any credit card information.

Tricia Ferguson flowers will do its best to ensure that any information provided by the customer and relating to the customer as an individual is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised Tricia Ferguson flowers staff. In the case of Tricia Ferguson flowers holding personal information we will endeavour to keep the information as accurate and up to date as possible.

In the case of floral or gift deliveries, Tricia Ferguson flowers will respect your anonymity if requested and will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Changes to this policy
Tricia Ferguson flowers reserves the right to change this policy at any time.  We encourage you to periodically check this page for any changes to ensure you of how we are protecting your information.

This policy only covers the website.  Any links within this website to other websites are not covered by this policy.

Registered Customer Accounts
You may register as Tricia Ferguson flowers customer when placing an order online. As a registered Tricia Ferguson flowers customer you may update, edit or terminate your customer account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times. As a registered Tricia Ferguson flowers customer, you are responsible for maintaining the confidentiality of your own subscription account and password. You agree to take responsibility for all activities that occur under your subscription account and password.